COMPANY

On the first line of the Arenal-Bol beach, in Calp, the Capri restaurant has been located since 1978. It is a place with careful decoration and elegant atmosphere, with views of the Peñón de Ifach and with a gastronomic offer that combines traditional rice, fish and seafood with a more varied and disruptive offer. Gabriela Radu, CEO of the restaurant, with a degree in Philosophy and Journalism and a Master’s degree in “Economics for Managers” from Harvard, speaks with INFORMACIÓN.

What is the key for a company to reach half a century?

The philosophy behind the success of the Capri Restaurant in Calpe is, first of all, adaptability to changes and trends, to always remain relevant. Second, consistency in the quality of our food and service. We must ensure that customers always have memorable experiences. And of course, the passion for what we do. It is the combination of these elements that has allowed us to thrive for so many years.

What most distinguishes the Capri restaurant?

Our ISO 9001 certification sets us apart. This international quality management standard demonstrates our commitment to service excellence. It is not only a recognition of our processes and the quality we offer, but also reflects our commitment to continuous improvement. It is this combination of respect for culinary tradition, excellent service and certified quality management that truly makes us stand out in the world of gastronomy.

How is a human team managed to focus on customer satisfaction?

I have been through all levels and work environments, which has given me a unique perspective on how to motivate and lead a team. This experience taught me to apply common sense in decision making.

Encouraging love for people is crucial to our work ethic.

I incorporated this approach to create an environment where everyone feels part of a family, working together to provide an exceptional customer experience. Lastly, as a manager, I am constantly in the field interacting with clients and my team.

How does the restaurant capitalize on the environment in which it is located?

At Capri Restaurant we weave the essence of our region into every aspect of our dining experience. We use local ingredients that tell the story of our environment in each dish. This deep connection with our land and our people is what gives us soul and sets us apart, allowing us to offer not just a meal, but an experience that resonates with the beauty and spirit of Calp and the Marina Alta.

What dish can someone who goes to Capri not miss?

The red shrimp, with its delicacy and intense flavor, truly speaks to the heart of the Mediterranean and our dedication to capturing the essence of the sea. Blue lobster and lobsters are reflections of our passion for selecting and preparing the best seafood products. And our sushi atelier represents our constant search for innovation, mixing tradition with creativity.

Each of these dishes is a tribute to our gastronomic journey.